The number of portals on the internet where your company may get reviewd is increasing every day. Ratings can emerge in different ways:
Either with your knowledge (Trusted Shops, eKomi, Facebook etc.) of the company and in many cases because of asking the customer to give a review.
Or without the knowledge of the company (Yelp, Trustpilot etc.)
To enable companies to be capable of getting an overview over all distributed ratings, we've introduced our rating alert. This function automatically sends an email in case your company gets a negative rating on one of your connected networks (eBay, Amazon, Trusted Shops, Trustpilot, Idealo etc.)
Some companies need to be informed on a daily basis while other companies just need to get a report every month. That's why the rating alert can be set up individually to your specific use case. You can get a report every day, every week or every month.