Authenticity of Reviews
Trustami is an independent service provider for the display of external reviews. Trustami imports customer ratings from third-party platforms. Unfortunately, we cannot verify the authenticity of all the reviews that we collect automatically. Therefore, in case of imported ratings, Trustami cannot ensure that these ratings come exclusively from consumers who have actually used or purchased the goods or services.
Rate now!
Information about
Shamrock Cottages
Active networks:
Experience on networks (years): 9
Online identity:
Description: Shamrock Cottages is a company that offers articles and services in the categories lodging. Shamrock Cottages is represented on Google My Business.
Keywords: reviewsratings
Last known profile changes:
Trustami Top Rankings for Shamrock Cottages
Online Experience
What is Trustami
Abstract of experiences with Shamrock Cottages
Period from 2021-09-01 till 2023-06-20
| | 2023-06-20
"Terrible company and poor customer service. I was asked to pay the rest of the balance before a deadline, which I did. However, due to their appalling booking system our rental was cancelled, and we were not told. The holiday let was booked by someone else. There were no other suitable cottages left so I had to book elsewhere which inevitably ended up being more expensive as it was last-minute.
I was offered alternative accommodation for the"
Response to review on Google My Business: "(Übersetzt von Google) Vielen Dank für Ihre Bewertung, Joanne. Dies war ein echter Fehler in einer Zeit, in der wir auf einen neuen Buchhaltungsprozess umgestiegen sind, und wir haben versucht, die Situation zu beheben, indem wir Ihnen als Geste des guten Willens ein hochwertiges Ferienhaus mit einem erheblichen Preisnachlass angeboten haben. Leider haben Sie dieses Angebot abgelehnt.
Shamrock"
| | 2022-08-27
"GREENES COTTAGE in Carna
Our cottage was very very moldy. It didn't look very clean eather. The fridge was quite dirty on the inside. Something like dried egg yolk was sticking in there. There were black spots of mold in many places for example the wall under the bed and in several corners. The smell was very bad and moldy. It smelled so moist and moldy that it make all our throats sore and we got so conserned about our health that we booked"
| | 2022-05-29
"Great service. Good discount on ferry tickets. Friendly staff. Wouldn’t use anybody else. Stayed at Baywood 120 cottage in Kenmare, loved the cottage set on a hill above the town. 3rd time there. Everything included and owner Gerry very helpful. Good value for money."
| | 2021-09-07
"Lovely staff, very helpful, and very happy to recommend. I've used Shamrock dozens of times over the last twenty years and always been very satisfied with their efficient and friendly staff, their prices and their flexibility when things need changing. I've also dealt with other cottage companies who were a completely different story, so I know to appreciate a good company when I deal with them. They're professional, they always answer the phone"
| | 2021-09-01
"SHOCKING CUSTOMER SERVICE!!
I booked a holiday in March and was advised if I needed to cancel the booking before 31 July I would only receive a £5 cancellation fee. the same as last year when I had to cancel due to restrictions.
When it came to the point I had to cancel, I was told this is not the case and all terms and conditions were online. I had not received any contact advising of the changes, no email nothing.
The Manager Matthew Boyd was"
Response to review on Google My Business: "(Übersetzt von Google) Unsere Buchungsbedingungen weisen darauf hin, dass wir Zahlungen abzüglich einer Gebühr von 5% erstatten, wenn Covid-Reisebeschränkungen bestehen und Kunden nicht reisen können. Als dieser Kunde stornierte, waren die Reisebeschränkungen für Covid aufgehoben und es gab nichts, was ihn davon abhielt, zu dem von ihm gebuchten Cottage zu reisen, das wir 4 Monate lang für ihn"