Autenticità delle recensioni
Trustami è un fornitore di servizi indipendente per la visualizzazione di recensioni esterne. Trustami importa le valutazioni dei clienti da piattaforme di terze parti. Purtroppo non possiamo verificare l'autenticità di tutte le numerose recensioni che raccogliamo automaticamente. Nel caso di rating importati, Trustami non può quindi garantire che tali rating provengano esclusivamente da consumatori che hanno effettivamente utilizzato o acquistato i beni o servizi.
Vota adesso!
Di
Shamrock Cottages
Reti attive:
Esperienza sulle reti (anni): 9
Identità online:
descrizione: Shamrock Cottages è un'azienda che offre articoli e servizi nelle categorie lodging. Shamrock Cottages è rappresentato su Google My Business.
Caratteristiche e termini: recensioniEsperienza
Ultime modifiche note al profilo:
Trustami Top Rankings per Shamrock Cottages
Esperienza online
Cos'è Trustami
Estratto da esperienze con Shamrock Cottages
Periodo di 01/09/2021 fino a 20/06/2023
| | 20/06/2023
"Terrible company and poor customer service. I was asked to pay the rest of the balance before a deadline, which I did. However, due to their appalling booking system our rental was cancelled, and we were not told. The holiday let was booked by someone else. There were no other suitable cottages left so I had to book elsewhere which inevitably ended up being more expensive as it was last-minute.
I was offered alternative accommodation for the"
Commenta la valutazione Google My Business: "(Übersetzt von Google) Vielen Dank für Ihre Bewertung, Joanne. Dies war ein echter Fehler in einer Zeit, in der wir auf einen neuen Buchhaltungsprozess umgestiegen sind, und wir haben versucht, die Situation zu beheben, indem wir Ihnen als Geste des guten Willens ein hochwertiges Ferienhaus mit einem erheblichen Preisnachlass angeboten haben. Leider haben Sie dieses Angebot abgelehnt.
Shamrock"
| | 27/08/2022
"GREENES COTTAGE in Carna
Our cottage was very very moldy. It didn't look very clean eather. The fridge was quite dirty on the inside. Something like dried egg yolk was sticking in there. There were black spots of mold in many places for example the wall under the bed and in several corners. The smell was very bad and moldy. It smelled so moist and moldy that it make all our throats sore and we got so conserned about our health that we booked"
| | 29/05/2022
"Great service. Good discount on ferry tickets. Friendly staff. Wouldn’t use anybody else. Stayed at Baywood 120 cottage in Kenmare, loved the cottage set on a hill above the town. 3rd time there. Everything included and owner Gerry very helpful. Good value for money."
| | 07/09/2021
"Lovely staff, very helpful, and very happy to recommend. I've used Shamrock dozens of times over the last twenty years and always been very satisfied with their efficient and friendly staff, their prices and their flexibility when things need changing. I've also dealt with other cottage companies who were a completely different story, so I know to appreciate a good company when I deal with them. They're professional, they always answer the phone"
| | 01/09/2021
"SHOCKING CUSTOMER SERVICE!!
I booked a holiday in March and was advised if I needed to cancel the booking before 31 July I would only receive a £5 cancellation fee. the same as last year when I had to cancel due to restrictions.
When it came to the point I had to cancel, I was told this is not the case and all terms and conditions were online. I had not received any contact advising of the changes, no email nothing.
The Manager Matthew Boyd was"
Commenta la valutazione Google My Business: "(Übersetzt von Google) Unsere Buchungsbedingungen weisen darauf hin, dass wir Zahlungen abzüglich einer Gebühr von 5% erstatten, wenn Covid-Reisebeschränkungen bestehen und Kunden nicht reisen können. Als dieser Kunde stornierte, waren die Reisebeschränkungen für Covid aufgehoben und es gab nichts, was ihn davon abhielt, zu dem von ihm gebuchten Cottage zu reisen, das wir 4 Monate lang für ihn"