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Reviews and Experiences for X-wrist.com | X-Wrist
Abstract of experiences with X-wrist.com
Period from 2022-01-30 till 2022-11-11
| TP | My app sometimes don’t up date | 2022-11-11
"My app sometimes don’t up date"
Response to review on Trustpilot: "Hi Glenn,
Thank you for the review.
That is most likely due to your mobile OS settings. You'd need to enable automatic updates for the app to update on each new release.
If you need assistance with this, please contact support at support@x-wrist.com and our team will gladly help you.
Best wishes,
X-Wrist Team"
| TP | great product and customer service | 2022-11-10
"my watch was replaced rather than repaired immediately after receiving notified of a problem with my current watch . great customer service received after the company identified a problem in receiving my previous emails. great watch would highly recommend, it has helped me manage and identify issues with my vitals stats and health during cancer treatment and in my recovery to build up my stamina again."
Response to review on Trustpilot: "Hi Lynne,
Thank you for your review.
We'll keep improving our products and try to offer you the best service we possibly can.
Best wishes,
X-Wrist Team"
| TP | Nice watch X-WRIST X2 but some fixes are needed | 2022-10-27
"I bought two X-WRIST X2 watches, mainly for my mother and myself, out of curiosity. After I tried it, I noticed good features for health monitoring, such as blood pressure, blood oxygen, and body temperature. The ECG works pretty well. I would recommend you add the result of the ECG, such as sinus rhythm or signs of atrial fibrillation (similar to other smartwatches).
Unfortunately, I noticed the sleep monitoring indicator didn't show any"
Response to review on Trustpilot: "Hi Sergiu,
Thank you for the very detailed and honest feedback. It helps us greatly to improve our products and your experience as our customer.
Regarding your points - the ECG feature you're mentioning is exactly what we're working on and will be released quite soon.
In regards to sleep and workouts - yes, they should work. Please use our contact form on this page to talk to one of our"
| TP | Don’t buy the watch | 2022-08-10
"Don’t buy the watch. Poor connectivity with IPhone. Been waiting for a response for over 2 weeks to get an answer. I have a watch that can’t even tell the time as it worked and then didn’t work.
Have gone back to my trusted Fitbit. Honestly it isn’t worth all the marketing hype. Plus you can’t get calls on it or notifications that calls are coming through. And the BP isn’t worth a single recording. I have a professional BP and heart monitor. The"
Response to review on Trustpilot: "Hi Mr. Feddersen,
We're extremely sorry to hear about the issues you've encountered. We work hard to make it in a very crowded marketplace and it is in no way the experience we want our customers to have.
It's true, for the past 2-3 weeks some of our users have been experiencing some connectivity issues with their iPhone. That is because of a recent iOS update that has changed the way they"
| TP | Terrible after sale service | 2022-08-01
"Terrible after sale service. Got my watch as a birthday present but couldn’t register it. Followed all the instructions and given the app all the permissions it needs but when I try to pair the watch it doesn’t show up on the app. I contacted the company through the support email and also filled in the form provided in the app and 2 days later still haven’t heard from them. Now I have a smart watch that’s not even showing the right time let alone"
Response to review on Trustpilot: "Hi Mr. Wood,
Sorry to hear about the issues you've encountered with our product.
It's true, for the past 2-3 weeks we've been experiencing some connectivity issues iOS systems because of a recent update that has changed the way they handle connections with non-Apple wearables.
Our developers have worked day and night to solve this issue, and it's now fixed, thus stabilizing the"
| TP | X-Wrist 2 - [CASE CLOSED] 8-) | 2022-07-04
"After receiving a timely reply from X-Wrist's Support Team - PROBLEM IS NOW RESOLVED (with thanks to their rapid 'high-level' technical response), my 2nd Generation X-Wrist 2 is now FIXED!! and operational.... 8->
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Received X-Wrist 2 in the post from the Vendors/Suppliers. Unfortunately, i am unable to access the software from the Internet, which communicates with the watch itself"
Response to review on Trustpilot: "Hello.
I am sorry for the late reply, our colleagues made an update and your problem is now fixed.
The new version of x-wrist app is available for download in Play Store.
The issue is that are using an old Android 7 version that has no official updates anymore thus we made it obsolete in our app.. but we had made a quick fix and included it in the store for you.
Thank you and I am sorry for your"
| TP | After much research for a device to… | 2022-04-25
"After much research for a device to monitor my blood pressure due to receiving a reading of 204 over 108 at hospital!!! I kept coming back to the X-Wrist first generation.
Recieved it on Saturday 23rd April. Downloaded the app and was super easy to set everything up.
It has been a revelation over the past couple of days to keep an eye on my blood pressure and watch it settle, also to monitor heart rate, blood oxygen & temperature. Also the app"
Response to review on Trustpilot: "Thank you :).
Please contact support@x-wrist.com or https://live.x-wrist.com if you need any assistance. "
| TP | Had it now for 6 weeks | 2022-03-27
"Had it now for 6 weeks
Accurate enough to make it useful apart from the sleep records , don’t find they are reliable, but overall does what it says it will do , only issues are …
1. Pulling strap off to recharge could be easier it’s very tight
2. On the setting to collect data every 20 minutes the battery only last 3 to 4 days.
Overall a good useful product at an affordable price"
Response to review on Trustpilot: "Thank you!
1) on our next versions of the band will address this charging difficulty.
2) the battery will improve in our next software updates.
"
| TP | Just received my band and it is a great… | 2022-03-15
"Just received my band and it is a great product.
Made in England which is nice to know.
Delivery took longer than advertised but all worked out in the end.
Easy to set up once you do as it said on the box, start up instructions are on
Help.x-wrist.com."
Response to review on Trustpilot: "Thank you! "
| TP | 1 The device has arrived in good time… | 2022-03-08
"1 The device has arrived in good time and like so many posts I struggled to get the wrist strap off to charge it.
2 the lack of good clear written instructions is frustrating. There doesn’t seem to be much online that I can find on how to use the device, plenty on how to buy it.
3 the device screen is cluttered as are the app screens. I’m guessing the screen itself is not touch sensitive but to be honest I can’t really tell.
4 The health metrics"
Response to review on Trustpilot: "Hello.
Thank you for your purchase.
2) you have a paper in your box with a link to https://help.x-wrist.com as the user manual would have to be 100 pages long... We decided to put it online thus saving costs and paper.
3) you had all the info about this prior on ordering, movies, print screens, product description (where it says that it does not have a touch screen)
4) please contact support to"
| TP | the x-wrist is the cheapest and best watch i have ever bought. | 2022-03-04
"the x-wrist is the cheapest and best thing i have ever bought for what it does. it also has an APP to download to see all the data and updates every 10 minutes.
i occasionally kept losing the signal from mobile phone to x-wrist but i found a solution to solve that...put the x-wrist on my wrist with my apple watch! i have not lost a signal since.
best buy ever...please do not miss out or you will be disappointed. 5 out of 5 by me."
Response to review on Trustpilot: "What? No :), please contact support.
They will help you with everything!
There is no need to wear 2 watches at the same time. "
| TP | How do you get the strapp off to charge it? | 2022-03-03
"Looks a really good but for the life of me I cannot get the strap off to charge it. I am afraid I will damage it because the only way to get it off is to use extreme force (well that's what it seems to me). Can anybody explain to me the easy way to do this please?
Oh I have tried the live chat and it's been about 10 mins but it says "our usual reply time is 4 mins"."
Response to review on Trustpilot: "1) the strap comes of a little hard at the begining because the item is new.
2) you have one explainer video page that helps you. (A better explainer video has now been posted.)
3) USUAL reply time 4 minutes.
It means that support may answer in 4 minutes or may answer in 4h, depending of pending customers.
As far as I see the support answered you in 15 minutes.
The time of answering is also"
| TP | Sticky wrist !! | 2022-02-26
"Difficult to remove the wristband which you need to do in order to charge the device I am a strong man but it would not budge even though I watched a tutorial on youtube. After using tools I finally got it off, hopefully it will ease a little with use. The box looks good and the unit itself looks fine. I have downloaded the app and installed which took a couplf of attempts but it seems to work well. They have a text chat and I received a swift"
Response to review on Trustpilot: "Thank you for your true and honest observations. We will make a better tutorial on how to charge the band soon.
If you need any help setting up please contact support. "
| TP | Great product | 2022-02-23
"Great product, very intuitive, simple to configure, works very well, very light, excellent value for money nothing to envy compared to big brands that cost 10 times as much.
Among the strengths that it has, the blood pressure and spo2 surprised me positively."
Response to review on Trustpilot: "Thank you! "
| TP | The watch looks very nice and high… | 2022-02-22
"The watch looks very nice and high quality, but I kept having problems with the Bluetooth connection! The watch lost its connection several times a day, which was already very annoying. Support was able to help me and solved things. I had issues with the permisions of the app."
Response to review on Trustpilot: "Hello. In 2 weeks the issues with app permisions will be solved.
Thank you for the feedback. "
| TP | I was surprised at how accurate it was… | 2022-02-07
"I was surprised at how accurate it was given the price.
There are two big problems:
1. The app has issues, it is hard to configure on android.
2. It only has military time! (I was told this will change in the next updates)
However the watch works perfectly!
It's reliable and dependable and actually water proof. I have been swimming with it.
The numbers match my doctors medical cuffs perfectly.
BOTTOM LINE I AM HAPPY WITH IT!
I have already"
Response to review on Trustpilot: "Thank you for your review.
The app issues will be resolved as we have a lot of feedback regarding this.
Good health! "
| TP | I bought this x-wrist band to monitor… | 2022-02-06
"I bought this x-wrist band to monitor my grandfather.
It is good so far. I am glad I purchased it.
The x-wrist band is ok, made from plastic, the screen is not touchable it has a small metal button on the bottom.
The app has nice colours, it's fast, the data seems accurate.
I recommend it.
Thank you, Marian."
Response to review on Trustpilot: "Thank you for your review. "
| TP | Clear and reliable functions | 2022-02-06
"Functions are clear and reliable, I cross-checked the values with other devices. It measures saturation, temperature, ECG, sleep, etc. thus I find it very useful to get a general idea of my physical condition and health. Also pretty great value for the money. I believe this sort of device complements professional help as you can share all this health data with your doctor."
Response to review on Trustpilot: "Thank you for your review.
If you have any problems with our services please contact support."
| TP | I am impressed! | 2022-02-05
"I got this deal a few days ago. I am using it to monitor my blood pressure. It gives me almost the same readings are the cuff monitor I have home.
X-wrist is great! Small portable and the battery did not discharge yet.
Support was great helped me set it up.
Shipping was fast."
Response to review on Trustpilot: "We are glad to hear that everything is fine.
Thank you for your review.
If you have problems with our services please contact support."
| TP | Recommend it for atrial fibrillation monitoring. | 2022-02-04
"I suffer from atrial fibrillation, I bought this watch because it has ECK, I am using it twice a day and the results are fantastic. X-wrist has recommended Dr. Jones inside the app to look at my results, he is a wonderfull Doctor.
I recommend this service."
Response to review on Trustpilot: "We are glad to hear that everything is fine.
Thank you for your review.
If you have problems with our services please contact support."
| TP | Everything works!!!!! | 2022-02-04
"The band is great measures everything up to standard.
The app has all the bells and whistles.
The shipping was dificult, I did not recieve an invoice I searched spam folder aswell. After I talked to support I got everything in order."
Response to review on Trustpilot: "We are glad to hear that everything is fine.
Thank you for your review.
If you have problems with our services please contact support."
| TP | Great piece of hardware | 2022-02-03
"Great piece of hardware. I was sick and tired to use my cuff to measure my BP. With this I can do it automatically."
Response to review on Trustpilot: "Thank you for your review! "
| TP | Recommend it!! | 2022-02-03
"I am testing it for 3 weeks now, everything is spot on! Great app, great device, spotless support."
Response to review on Trustpilot: "Thank you for your review! "
| TP | Best I have found. | 2022-02-03
"Their target challenges and goals system is the most comprehensive one I found. Tested Garmin, Fitbit and gear."
Response to review on Trustpilot: "Thank you for your review. "
| TP | Great app!!!!!The app is great | 2022-02-02
"Great app!!!!!The app is great. It uses the band to track everything about you and gives you real medical and phisical advices."
Response to review on Trustpilot: "Thank you for your review. "
| TP | Best services.Best online coaches | 2022-02-02
"Best services.Best online coaches. In 2 weeks they analyze my data and gave me personalized plans. Wow!!!"
Response to review on Trustpilot: "Thank you :)"
| TP | Sweet doctors. | 2022-02-02
"Great team, good doctors. I am happy so far!"
Response to review on Trustpilot: "Thank you! Hope for the best. "
| TP | Good product | 2022-02-01
"I want to write a good review. But I am not so good with words, this product is good and so far has helped me and my family a lot. Thank you!"
Response to review on Trustpilot: "Thank you for your review :), if there is anything we can help you with... Let us know. "
| TP | Great idea | 2022-01-31
"Thanks guys, keep up the good work! Your company is truly upstanding and is behind its product 100000%"
Response to review on Trustpilot: "Thank you! "
| TP | I Recommend it. | 2022-01-30
"I really like this product. x-wrist is accurate enaugh for me."
Response to review on Trustpilot: "Thank you for your review. Contact support for a small token of our appreciation please. "
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Information about
X-wrist.com
Active networks:
Experience on networks (years):
Likes: 1,800
Follower: 3,446
Social Media Views: 28,454
Posts: 44
Online identity:
Website(s): www.x-wrist.com
Description:
X-Wrist combines the latest health-measurement sensors with an AI-based habit building system that rewards you for becoming the best version of yourself.
X-Wrist combines the latest health-measurement sensors with an AI-based habit building system that rewards you for becoming the best version of yourself.
Keywords: reviewsblood pressure monitorfitness trackerhealth monitorsmart watchpulse monitor24h health trackertemperature monitorspo2 monitorblood oxigen monitor
Last update:
2022-11-13
2022-11-03
2022-11-02
TP 2022-11-28
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