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Information about
Lifetime Pet Cover
Active networks:
Experience on networks (years): 6
Online identity:
Description: Lifetime Pet Cover is a company that offers articles and services in the categories insurance_company.
Keywords: reviewsratingsLifetime Pet Cover
Last known profile changes:
Trustami Top Rankings for Lifetime Pet Cover
Online Experience
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Abstract of experiences with Lifetime Pet Cover
Period from 2024-11-17 till 2025-03-28
| | 2025-03-28
"I've had continuous cover for my pet and encountered significant issues when trying to claim for a condition that should have been eligible. The policy changed hands to a new underwriter without any clear explanation of how ongoing treatment would be handled. Despite raising concerns in advance and following all the correct procedures, my claim was ultimately declined — with no support from Lifetime Pet Cover.
Customer service was unhelpful and"
| | 2025-02-20
"AVOID this company like the plague. Since the under writers have changed front Trent Services to Coverlea they are horrendous. I have been with this company 8 years but will be cancelling this year. Claims were paid out previously within 6 weeks and now its a min of 4 months........One procedure in the vets is now been broken down and made out to be 2 claims so they can take 2 excesses. You can't speak to anybody and it takes a week to be"
| | 2025-02-13
"If I could leave no start review i would!!!
They took months to review my claim and said they needed further medical history for my dog when I chased them even though my vets had confirmed they had sent his FULL medical history over to them. They then refused to pay my claim as a previous vet had said my dog MAY have symptoms of dermatitis. This was never taken any further for investigation and he was never diagnosed with any type of dermatitis."
| | 2025-01-21
"Used to be great until the underwriter changed. Tried to cancel our policy after our dog passed away. In addition to trying to get an extra month's worth of money from us our claim which should have been with us long ago has also been invalidated unless we continue to pay premiums. Would not now recommend"
| | 2024-11-17
"Our dog Poppy developed arthritis 4-5 years ago. Our claim was recognised as genuine and the third party admin team (Trent Services) always ensured we were paid very quickly. Arrangements have changed and for some reason the new third party is completely re-examining the claim. They have not even explained why. Our continuation claim of several hundred pounds is still outstanding from September so we are out of pocket. In addition to this,"