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Reviews and Experiences for electric-fence.co.uk

Company logo of electric-fence.co.uk
Website
www.electric-fence.co.uk
Networks
EK

Reviews for electric-fence.co.uk

Positive
97.36%
Neutral
0.97%
Negative
1.67%
8,663 Reviews (98.96% positive)
Item as described
Communication
Shipping time
Shipping and handling charges

Abstract of experiences with electric-fence.co.uk

Period from 2020-12-11 till 2021-11-16
| EK | 2021-11-16
"Great website great delivery great product"
| EK | 2021-11-09
"I have used ramps to aid my dogs to get in and out of the back of cars for seven years. The ramps are cumbersome and taken up a lot of room in the car. I recently turned to folding stairs/steps. The first two aluminium frame/fabric step varieties were lightweight, but they did not last long. I have been using"
| EK | 2021-11-06
"Easy website and ordering good but delivery took 9 days, very slow."
Response to review on EKomi: "Hi there, we regret your order took 7 business days to arrive. Normal delivery times are 2-5 business days. However, the Christmas online shopping has already started and this may extend the delivery times of some orders."
| EK | 2021-11-05
"Easy web site to navigate, excellent product and extremely good service"
| EK | 2021-11-03
"I'm very happy with the quality of the product and it was delivered within the estimated delivery time. I would have liked more detailed information on the dual power settings and on the l.e.d. display."
| EK | 2021-11-01
"Very happy with products and customer service from this company. Only 2 minor complaints. The first being the lead time from order to delivery which is at least a week and sometimes longer. I made 4 or 5 orders in a 3 week period and each took more than 7 days to arrive. The carrier, UPS are very good but the service this company use is the slowest UPS offer. The second is that it is very difficult to create an account with the company and"
| EK | 2021-10-31
"I bought a big barrel chicken feeder ready for winter so i didn't have to go and feed my chickens everyday, it's great quality and easily holds 2 big sacks of food. Delivery was a bit longer but with brexit that's the norm here in the UK at the moment and was kept constantly updated. Fantastic company would definitely use again 😀"
| EK | 2021-10-31
"Good service - kept informed of delivery."
| EK | 2021-10-31
"Great value and fast postage. Really pleased, thank you."
| EK | 2021-10-29
"As usual very pleased with the electric tape. Wouldn't use any other for standard quality and price. 😁"
| EK | 2021-10-26
"Unfortunately initially the wrong fencer was sent. I checked my order and it was not the serial number I had ordered. I contacted their local supplier and then had to return the item to Germany, which was a pfaff because of our stupid Brexit nonsense paperwork. They then sent me the right fencer, but my poor chickens had to wait a couple of weeks to get their new run. Very good quality and sensibly priced item so it was worth the wait."
| EK | 2021-10-25
"This product is not durable when placing the rod into the soil and it has been an utter waste if my money! Very disappointed to say the least."
| EK | 2021-10-25
"Excellent products at a good price delivered on time. Will definitely use again"
| EK | 2021-10-25
"Excellent products and service"
| EK | 2021-10-24
"All the products I purchased were top-class. Would happily recommend Voss to anyone"
| EK | 2021-10-24
"Great customer service and very responsive. More than happy to recommend to anyone. Keep up the good work."
| EK | 2021-10-24
"Very happy with my products easy to order fast delivery and excellent price would definatly order again from this company first class service"
| EK | 2021-10-24
"Delivery times to the UK are slow but understandable given current pressures at ports and freight etc. Only comment is some discount would be appreciated having spent over £*** over the last few months. I am really happy with the Voss products but some kind of loyalty reward is missing for repeat customers. Good will works both ways . . ."
| EK | 2021-10-18
"Animal deterrent cost me £*** been outside two nights and it doesn’t work still got animal dirt on the lawn, why is that?"
Response to review on EKomi: "Hi there, we understand your disappointment, but would encourage to always contact our customer service first, so we can help. The product is not a waste of money, since many customers have left very positive reviews. As stated in the manual, it may take up to 2 weeks to get a desired result."
| EK | 2021-10-18
"I am very pleased with the bird house feeder it is well made and so different it now takes pride of place in my garden"
| EK | 2021-10-18
"I am a happy customer. Excellent customer support. Glad you are still delivering to the UK after Brexit. Even if it takes a bit longer."
| EK | 2021-10-18
"Superb service, arrived on time, very efficient. Would use again."
| EK | 2021-10-17
"Very pleased with product. Easy to assemble and the birds took to it straight away."
| EK | 2021-10-17
"Great service, selection, products and prices. My go-to place for all things related to electric fencing."
| EK | 2021-10-17
"good cusomer services"
| EK | 2021-10-15
"Looks lovely but the metal poles that inteink are quite soft metal. I used a mallet to hammer the lowest one with the spike into the ground but it splayed at the top and then I had real problems getting the next section on top! Still not properly on hence a bit wobbly but it's OK."
| EK | 2021-10-11
"Quick fast and super helpful"
| EK | 2021-10-11
"still has not arrived , not happy about this"
Response to review on EKomi: "Hi,"
| EK | 2021-10-10
"I'd love to say the product and service is great, but nearly two weeks since ordering I'm still waiting for it. It's seemingly taking longer to get from Luton than it did through customs!"
Response to review on EKomi: "Hi,"
| EK | 2021-10-09
"I purchased a saddle cabinet, the delivery and product was very good and would recommend to everyone looking to purchase one, my only negative point is the instructions are very basic with pictures as direction only, written instructions along side would have made it easier to understand, you need 2 people to assemble which i don't think it specifies."
| EK | 2021-10-09
"Brilliant service. First class equipment. Prompt delivery"
| EK | 2021-10-09
"Excellent service excellent product good company to deal with."
| EK | 2021-10-05
"Really pleased with product and efficiency of order."
| EK | 2021-10-04
"Great product, which was really easy to set up and install. I use it to keep four horses within a track system between two paddocks and it works perfectly."
| EK | 2021-10-04
"As always great products fair price great delivery"
| EK | 2021-10-03
"Excellent Service at competitive prices"
| EK | 2021-09-29
"I am very impressed with the overall quality of service I received from Voss and I would happily recommend them to others. Brilliant service."
| EK | 2021-09-28
"The order procedure and information provided are good, my only criticism is with the delivery time. It seems to take approx 10 days for the product to arrive. Customer support are helpful."
| EK | 2021-09-26
"Excellent service excellent products"
| EK | 2021-09-26
"Excellent products and service"
| EK | 2021-09-19
"All products delivered ok. The quality of fence posts are not consistent. 3 snapped in the first row of fencing."
Response to review on EKomi: "We are very sorry to hear you encountered an issue with our stirrup posts. Please contact customer service for a replacement or refund."
| EK | 2021-09-18
"It is early days but I believe this fox deterrent works, for the last couple of days I have seen no fox mess whereas before there was plenty of it. So at present really pleased. Also it is well made."
| EK | 2021-09-18
"Slick straightforward order process and tracking of items Brilliant quality products"
| EK | 2021-09-13
"Really quick service from Voss electric fence arrived within a week, very well packaged, excellent bird table, really pleased with it."
| EK | 2021-09-11
"Exactly as described. Good value for money. Well organised delivery."
| EK | 2021-09-11
"This product does not chase the foxes away They happily go pass it without much notice Total waste of money and I would not buy this if I were you"
Response to review on EKomi: "Hi there, we understand your disappointment, but would encourage to always contact our customer service first, so we can help. The product is not a waste of money, since many customers have left very positive reviews. Therefore, there is something not right with your set up or the device. Always get in touch with us first if the desired result is not being achieved."
| EK | 2021-09-09
"The Voss Solar Electric Fence Energiser was purchased on-line. The delivery person dropped the box over my 6ft gates. The packaging broke but fortunately the energiser was not damaged. The equipment was easy to work out how to put together and set up without written instructions - although I have years of experience of such fences."
| EK | 2021-09-07
"Voss delivered my Bird table with out a hitch and tm in the U.k. Before i brought the table i had asked how long the table would be back in stock, and the day they gave me was spot-on,and i now have my table and its great. I am now going to buy a couple more items from voss due to everything was as advertised with my previous order. ***"
| EK | 2021-09-06
"Excellent service and quality electric tape.. Have used voss before and can't beat their prices.. 😁"
| EK | 2021-09-04
"I bought the bird table as a Birthday gift for my brother in law. He absolutely loves it. Delivery was quick, the ordering process was very easy and I was kept informed of the order process and delivery regularly. My only problem was that even though the parcel was addressed perfectly the delivery company delivered it to the wrong address. However this was only a short drive away so it was collected by my brother in law. I would definitely use"
| EK | 2021-08-29
"The first night the fox removed it off it’s stand so the connection it so easily separates. I have clamped the whole unit to the ground and it appears to be working effectively. It even drives my son of 38 years into the house. He has very sensitive hearing. I would recommend it to others."
| EK | 2021-08-27
"product and service first class. no improvement required"
| EK | 2021-08-23
"The fox/cat ultrasonic repellants took 10 days to arrive, hence only 4 stars. Otherwise I am very pleased to say that we have had no droppings or other devastations by foxes or cats in our garden. It does not seem to work too well on squirrels, though. They seem to be just too quick to dig before the repellants come into effect."
| EK | 2021-08-23
"Easy to use website to order Good communication in tracking order Quick delivery Quality product - exactly what we want 👍🏻"
| EK | 2021-08-17
"Order procedure and delivery went well. Within the delivery guidelines that were stated when the order was placed."
| EK | 2021-08-17
"Wonderful products and a reliable professional company! I have ordered from Vos twice now and will do again and I wouldn’t hesitate to recommend Vos to others."
| EK | 2021-08-16
"I have my electric fence for years now and it is getting a little tired being moved regularly so my chickens don't strip the place. I ordered some new earth spike that arrived quickly and were perfect for my purposes. Very happy with the total experience from ordering on line, prompt delivery and putting into use. First class service."
| EK | 2021-08-03
"The sonic deterrent products are great quality and keeping in touch service levels are spot on. Had my rechargable units >12 months and they are as good as new. My latest plug in sonic pest deterrent is as robust to date."
| EK | 2021-07-31
"Ordering was easy and delivery was quick too"
| EK | 2021-07-21
"Excellent product and quick delivery."
| EK | 2021-07-16
"works well."
| EK | 2021-07-15
"I only wish I could review without ANY star rating. I'm appalled at the service by your company. I have waited a very long time for the product which was quite expensive, for use in the summer! At this rate summer will be over and will.not be needed. After multiple emails and poor excuses I've asked for a full refund which I have not had a reply. The shipping details are inaccurate, just not good enough. I hate to write a review but I have no"
Response to review on EKomi: "Hi there, we regret the order has not arrived within the 5-8 working days. This is a general estimate based on the speed our warehouse can dispatch an order and the courier deliver it. Most orders arrive in this time frame. Unfortunately, some may be delayed to a variety of unforeseen circumstances. If the order is delayed, we try to notify our customers as soon as we are aware of it."
| EK | 2021-07-04
"What I ordered was a good product and fairly priced and shipping costs were fair too"
| EK | 2021-06-28
"I required some advice before placing my order for all that was required to electrify my 50m fence and Wiebke certainly provided it answering question after question so 10 out of 10 there. Order placed and received within just a few days so again 10 out of 10."
| EK | 2021-06-27
"Works a bloody treat....easy to set up....Top job"
| EK | 2021-06-27
"I was very pleased with the item I ordered, and the speed of delivery. I have used this company before, and will use again."
| EK | 2021-06-27
"The poles provided are flimsy and too short to properly hold up the netting. There are too few poles to minimise sagging. The instructions for setting up the electric netting are minimal and not helpful at all. The netting works, but any small amount of grass touching the netting makes the current weaker. The netting size for chicks is too large and chicks escape. A very disappointing perchase."
Response to review on EKomi: "Hi there, if the product does not meet your requirements you can return it within 30 days for a full refund. We have a variety of nettings from basic to premium quality at different price levels. Based on your comment we would recommend that you opt for a farmNET or farmNET+ netting."
| EK | 2021-06-20
"Firstly, I have notified you already regarding my order, which after 15 days has not arrived, and was promised an email letting me know what was happening, by a gentleman I spoke to on the phone. No email. I did receive an email in response to my email telling you my order had not been delivered to my address. That email was no help at all! It’s not a good idea to ask for feedback when you have already been advised by email and phone that your"
Response to review on EKomi: "Hi, some products were sold out due to high demand and the new stock delayed to the difficult international shipping conditions. We had a few instances where we had to wait for new stock to arrive. We advise our customers about the situation to the best of our knowledge. We understand the inconvenience such a delay causes and sincerely regret we could not offer a better service in this instance."
| EK | 2021-06-13
"Very good service, and product. Highly recommended. Thank you."
| EK | 2021-06-13
"Ive used all different tapes, 5 strand white, four strand green but this seeems to be better than the rest. I have 6 acres divided into 5 paddocks together with an anglo arab who goes under tape and a cob who jumps it or ploughs through it. They are not doing this with this tape! Its only taken me 6 years!"
| EK | 2021-05-05
"The electric fence posts I bought are great, slightly higher than the regular size with a good array of tape or wire slots. I will buy these again"
| EK | 2021-05-04
"****"
| EK | 2021-05-01
"Excellent energiser. Very easy to use and compact design."
| EK | 2021-03-22
"All right , all oke."
| EK | 2021-03-10
"customer support is pretty good, depending who you get - it seems to change each email which is a bit frustrating. However, what they don't tell you is that the "unique electric fence insulators" they sell don't work in high winds and in fact most fixings will break... so, you pay a lot more for low quality items that don't work. they refused to refund as a year had passed from the order date."
Response to review on EKomi: "Hi there, we regret you are not satisfied with our product. We would like to assure you that we try to include as much information as possible for our customers to make an informed decision. If you compare our shop, you will notice that our texts contain significantly more information and technical data than other shops. The only reason for us not to include information about winds is because no"
| | 2021-03-10
"Does not ship to UK?"
| EK | 2021-03-03
"I bought a VOSS.sonic 2000 Ultrasonic Animal Repeller to keep foxes and cats out of my garden. Because it emits sound above human hearing you normally can’t tell if it’s working or not, but after a while my neighbour’s dog would wander up to it quite happily, so it was not a good deterrent. Another clue was that the flashing light setting to deter birds clearly did not work. I tried calling their telephone number – which wasn’t a good"
| EK | 2021-02-23
"Good insulator especially designed for re-bar."
| EK | 2021-02-22
"Good products and service, didn't receive a confirmation of shipping and only found the items were on there way when I got another UPS notification, but in these times it's not a great issue! The bird tables we bought are easy to fit together and look great in the garden."
| | 2021-02-09
"Good seller, recommended, A++"
| EK | 2021-02-09
"Excellent product at really good prices. This is my third order of the same product. It’s so effective in stopping the beavers from destroying our garden and I’m so happy and relieved."
| | 2021-02-09
"Great seller A++++++++"
| EK | 2021-02-08
"Disappointed screws missing in the box"
Response to review on EKomi: "Hi, we are sorry the screws were missing. Please contact our customer service for a replacement."
| | 2021-02-01
"Excellent service"
| | 2021-01-28
"Good strong fencing. Easy to set up and to move."
| | 2021-01-27
"My chickens are very happy. Thank you!"
| | 2021-01-26
"Superb ebayer A************"
| | 2021-01-24
"Very happy with item does the job"
| | 2021-01-23
"Great service and speedy delivery of quality item. Thank you."
| | 2021-01-21
"5***** Professional service "
| | 2021-01-20
"Very fast delivery "
| | 2021-01-20
"Good seller, fast delivery"
| | 2021-01-18
"Av got this trailer and paid for "
| EK | 2021-01-15
"Great customer service. Stakes look good and were very well packaged. Awesome Company."
| | 2021-01-14
"happy with item"
| | 2021-01-14
"As described, great - thank you."
| | 2021-01-12
"Received quick and well packaged"
| EK | 2021-01-11
"I havent yet received the item. When I do so I'll be happy to review the item."
Response to review on EKomi: "Hi there, we regret that you have not received your order, but we have advised every customer on Dec 23 2020, that due to France closing the border and the following Brexit all shipped orders were being returned and we were not sure when we would start shipping again. Everybody had an opportunity to cancel their order. Those who did not will receive their order soon, as we hope to start shipping"
| | 2021-01-11
"Fantastic product, great quality and exactly what I needed"
| | 2021-01-08
"Very pleased good product, better than I thought. Thanks"
| | 2021-01-08
"Nice and tall"
| | 2021-01-08
"Great item ..thanks ... perfect for my needs!!"
| EK | 2021-01-07
"I have bought from this company a couple of times now and am waiting to place another order when they start shipping again to the U.K. I find their prices to be excellent and with my first order delivery was rapid and I was very pleased with the service and items that I bought. My second order was a bit slower but it seems that delay was more down to DPD than Voss and my consignment seemed to get held up in Germany for a few days. I have to say"
| | 2021-01-06
"Very nice bird table. The birds have got used to it now and frequent it daily. Took a bit of effort to assemble but got there in the end!"
| | 2021-01-05
"Excellent product, great delivery time. *****"
| | 2021-01-04
"As described received with thanks"
| | 2021-01-04
"All good. fast post. thanks"
| EK | 2021-01-04
"Purchased in December 2020 and can only say "so far so good". Our problem was fox related and since installation we have been "fox (mess) free". Fingers crossed this will continue to be the case. Therefore, based on current experience, we would recommend this product."
| | 2021-01-04
"Great Item, fast service. A+"
| | 2021-01-03
"*** Thanks ***"
| | 2021-01-02
"All good thanks "
| | 2021-01-01
"Item as described, fast delivery,A+++++"
| | 2021-01-01
"Thank you.😁 It’s excellent!"
| EK | 2021-01-01
"Delivery took a while but put that down to Christmas & covid issues"
| | 2021-01-01
"excellent again ***** many thanks *******"
| | 2020-12-31
"Supersonic delivery AAAAA+++++ service!!"
| | 2020-12-31
"good"
| | 2020-12-30
"Very good communication, unfortunately product was returned damaged. Full refund"
| | 2020-12-30
"great service very speedy"
| | 2020-12-30
"Perfect"
| | 2020-12-29
"Thank you so much A***"
| | 2020-12-29
"Received with thanks "
| | 2020-12-29
"Just as expected"
| | 2020-12-29
"Excellent service. Thank you"
| EK | 2020-12-28
"Second time I've ordered from this company and highly recommend, good price and products are as described and good quality, great service all round , many thanks ***"
| EK | 2020-12-27
"Very efficient service, product exactly as described"
| | 2020-12-27
"Very well made and so strong Won't blow over in wind thank you"
| EK | 2020-12-27
"Excellent products, good delivery and well packaged."
| EK | 2020-12-27
"Excellent electric fence tape and excellent price - prompt delivery - would highly recommend"
| | 2020-12-27
"Perfect as described would recommend. "
| | 2020-12-27
"Thank You"
| | 2020-12-27
"Thank You"
| | 2020-12-27
"Has certainly reduced the amount of times one of my two cats jump on the work-tops although she may be getting used to it - the low frequency range seems to work better. You can't use it whilst it is charging which is a hame as I could have left it connected all the time but the batteries seem to last a couple of weeks."
| EK | 2020-12-26
"Not recieved"
| EK | 2020-12-26
"Super fast delivery. Exceptionally well packaged. The wood smells amazing. Haven’t unpackaged as it’s a birthday present for my daughter end of January"
| EK | 2020-12-25
"everything came as ordered and even at the busy xmas period was on time. very happy with my purchase"
| | 2020-12-25
"Cant find enough words to say how poor the quality is. Definitely not worth the money."
Response to review on Amazon.co.uk: "Hi there, this house has 72 feedbacks at the time of writing and a 4 star rating. If you are dissatisfied with the quality you are welcome to return it for a full refund. We wish you a Merry Christmas and a Happy New Year."
| EK | 2020-12-24
"Does what oit said arrived on time in good condition - nothing else to say - well done Voss"
| | 2020-12-24
"Excellent thank you. Fast delivery from Germany."
| | 2020-12-24
"Goods arrived really speedily and were packaged appropriately to prevent damage in transit. Very pleased with the service."
| EK | 2020-12-22
"Kept me updated on my order, very satisfied with the item l bought, excellent service all round"
| | 2020-12-22
"First class item, quick delivery, many thanks ex condition "
| | 2020-12-22
"So far it has kept the cats off , yeeeehaaaa"
| EK | 2020-12-22
"I am very impressed with this company. Very good on prices. They keep you will informed about your order and delivery."
| | 2020-12-22
"Exactly as described with quick delivery - Recommended."
| EK | 2020-12-21
"Product description says delivery 1-4 days Ordered 09-12-2020 21-12-20 still not arrived and tracker provided showed it going in opposite direction to delivery address!"
Response to review on EKomi: "Hi there, the delivery times on the website are standard delivery times. Most of our orders arrive in a timely manner. Christmas and Covid have obviously put a strain on delivery services. Online orders are through the roof. The number of packages shipped this holiday season means some packages will arrive later than estimated. We, of course, regret if this has affected your Christmas. Stay safe"
| | 2020-12-21
"happy with item"
| EK | 2020-12-21
"ORDER PROCEDURE fine - 5 stars CUSTOMER SUPPORT - 0 stars. Absolutely appalling. I live in Gloucester and the UK telephone number is 01452 346204. On Monday 21st December I contacted them twice in the morning only to listen to an automated message which said: "There are no available agents in the queue at this moment". The line went dead. There was no option to leave a message or for them to call you back. Pathetic!!!! UNIT REVIEW 0 stars We"
Response to review on EKomi: "Hi, we regret you had a dissatisfactory online shopping experience. If a product is faulty it is changed under warranty. If you have read the instructions and cannot make your product work, our customer service can answer any questions you may have. Our customer service is definitely not a 0. Our phones are overloaded due to great demand and limited staff over Christmas. Emails are answered"
| | 2020-12-21
"lied about dispatch,couriers, delivery for several days, not london as states."
Response to review on Ebay: "We do not lie. Christmas + Covid resulted in delays. We regret this happened."
| EK | 2020-12-21
"The product finally arrived and after a couple of days, appears to work. The problem I have is with the service. The order was acknowledged stating 2 - 5days and that I would be advised when it was despatched. I wasn't advised. After 5 days I phoned which rang and rang. No answer. I emailed and the next day was advised that is was despatched the day after my order. However DPD had had a problem and it was still in Germany but at least I was given"
Response to review on EKomi: "Hi there, we are sorry you did not receive the tracking link. Our phones are overloaded due to great demand and limited staff over Christmas, so we cannot answer every call. Emails are answered within 24 hours, which has happened in your case. We hope your order has already reached you. Stay safe and healthy and Merry Christmas."
| EK | 2020-12-21
"Awaiting receipt of products ? ? ?"
Response to review on EKomi: "Hi there. We are sorry you still have not received your order. Due to a partnership of Christmas and Covid some orders have been delayed. Please contact our customer service for more information about your order. Stay safe and healthy and Merry Christmas."
| | 2020-12-20
"Working great 👍"
| | 2020-12-20
"Perfect many thanks"
| | 2020-12-20
"Excellent A+"
| EK | 2020-12-20
"I purchased the following; 2 x VOSS. sonic 1200 Ultrasonic Animal Repeller They work very well the only comment I would make is that the marks to show what frequency and settings you are using should be more prominent they are quite difficult to see when the unit is in place at ground level"
| EK | 2020-12-20
"Online ordering was easy, no customer support was needed but delivery was a little tardy. The product itself is very good and although we have a particular problem with one dog messing in our garden which 4 animal repellers have not yet solved the problem, we live in hopes!"
| EK | 2020-12-19
"Good customer services, parcel arrived as indicated by the seller. Good build quality, easy to install and good instructions. Can be set to scare different specific animals with little or zero long terms effects on the pests.For feedback, it would be nice to have tracking/dispatched notifications. other than that, Superb."
| EK | 2020-12-19
"I was impressed with the speed of delivery and the product was reasonably priced."
| | 2020-12-19
"Best electric posts you can buy !!!! Highly recommend. Thank you 😊 A++"
| | 2020-12-19
"perfect. thanks"
| | 2020-12-18
"Excellent product, fast delivery! Thank you!"
| EK | 2020-12-18
"Product seem well made and as described unfortunately delivery leaves a bit to be desired. Very poor communication between courier used and supplier and end user"
| EK | 2020-12-18
"Great value, speedy service. Live trap worked perfectly. Would recommend this company highly"
| EK | 2020-12-18
"Excellent value for money , top quality . Took about 45 mins to assemble , instructions were clear and screws etc clearly marked ."
| | 2020-12-18
"All good 👍 merry Christmas 🎄 "
| | 2020-12-18
"ABSOLUTELY INCREDIBLE SERVICE. Germany to Lichfield in 2 days. Great energiser!"
| | 2020-12-17
"Top kit, great svs"
| | 2020-12-17
" 100% satisfied , thank you very much really impressed ..."
| | 2020-12-17
"The package was received in a fast time in excellent condition, thank you "
| | 2020-12-17
"Item is NOT in London as stated. Came from Germany in damaged box. Posts were OK"
| | 2020-12-17
"Actually delivered on 17th which is cwhat seller promised. It is expensive compared to what else is available. Hope it lasts."
| | 2020-12-17
"All OK"
| EK | 2020-12-16
"I haven’t received my order since 2 December 2020 and it still shows in transit in Germany !!"
Response to review on EKomi: "Hi, we are terribly sorry that you still have not received your order. Due to Christmas and Covid we do have to wait additional time before we can claim the parcel lost and send a replacement. We are very sorry if this has affected your Christmas in any way. Our customer service will find the best possible solution to get your order to you as quickly as possible."
| | 2020-12-16
"Great Item. Arrived quickly and well packed. Thanks"
| EK | 2020-12-15
"Quick service and good quality. Our dog barked only once and reacted to the device, has not barked in house since. Result."
| | 2020-12-15
"Excellent. Thank-you "
| | 2020-12-15
"All great many thanks 10/10"
| EK | 2020-12-15
"Great company to deal with"
| | 2020-12-15
"As described good quality and value for money"
| | 2020-12-15
"Very good."
| | 2020-12-15
"Good Product, Thank you"
| | 2020-12-15
"Love this!"
| | 2020-12-15
"Great"
| | 2020-12-14
"Great seller quick delivery "
| EK | 2020-12-14
"Purchased a rather snazzy bird feeding table as a Christmas gift. There was a slight delay but communication was good, the item arrived well packaged and in plenty of time, and is of good quality, for a great price. Will happily use this site again:)"
| | 2020-12-13
"Delivered before time very impressed very polite and cheerful delivery man"
| | 2020-12-13
"excellent fast delivery"
| | 2020-12-13
"Pleased with purchase"
| | 2020-12-13
"Good"
| | 2020-12-13
"Item still not received and no contact from the seller"
Response to review on Amazon.co.uk: "Hi there, we apologise for the delay. Due to a technical issue the parcel simply was not dispatched. Your order has been now dispatched. Please accept our sincerest apologies for the inconvenience this delay has caused."
| | 2020-12-12
"Fast, service."
| EK | 2020-12-12
"Generally good quality, the edge of the roof could do with a little gentle sanding, its a bit rough. Easy to put together and set up. The birds reacted very quickly, and our late robin has now been replace. Great purchase."
| | 2020-12-12
"very pleased"
| | 2020-12-12
"Bit smaller than I expected but hopefully big enough when I use it."
| | 2020-12-11
"Just as described. Thank you"
| | 2020-12-11
"All O.K. Thanks"
| | 2020-12-11
"All O.K. Thanks"
| EK | 2020-12-11
"Good clear ordering procedure."
| | 2020-12-11
"super seller fast delivery"
| | 2020-12-11
"Excellent .2nd lot I’ve had "
Period from 2020-12-11 till 2021-11-16
| EK | 2021-11-16
"Great website great delivery great product"
| EK | 2021-11-09
"I have used ramps to aid my dogs to get in and out of the back of cars for seven years. The ramps are cumbersome and taken up a lot of room in the car. I recently turned to folding stairs/steps. The first two aluminium frame/fabric step varieties were lightweight, but they did not last long. I have been using"
| EK | 2021-11-05
"Easy web site to navigate, excellent product and extremely good service"
| EK | 2021-11-03
"I'm very happy with the quality of the product and it was delivered within the estimated delivery time. I would have liked more detailed information on the dual power settings and on the l.e.d. display."
| EK | 2021-11-01
"Very happy with products and customer service from this company. Only 2 minor complaints. The first being the lead time from order to delivery which is at least a week and sometimes longer. I made 4 or 5 orders in a 3 week period and each took more than 7 days to arrive. The carrier, UPS are very good but the service this company use is the slowest UPS offer. The second is that it is very difficult to create an account with the company and"
| EK | 2021-10-31
"I bought a big barrel chicken feeder ready for winter so i didn't have to go and feed my chickens everyday, it's great quality and easily holds 2 big sacks of food. Delivery was a bit longer but with brexit that's the norm here in the UK at the moment and was kept constantly updated. Fantastic company would definitely use again 😀"
| EK | 2021-10-31
"Good service - kept informed of delivery."
| EK | 2021-10-31
"Great value and fast postage. Really pleased, thank you."
| EK | 2021-10-29
"As usual very pleased with the electric tape. Wouldn't use any other for standard quality and price. 😁"
| EK | 2021-10-25
"Excellent products at a good price delivered on time. Will definitely use again"
| EK | 2021-10-25
"Excellent products and service"
| EK | 2021-10-24
"All the products I purchased were top-class. Would happily recommend Voss to anyone"
| EK | 2021-10-24
"Great customer service and very responsive. More than happy to recommend to anyone. Keep up the good work."
| EK | 2021-10-24
"Very happy with my products easy to order fast delivery and excellent price would definatly order again from this company first class service"
| EK | 2021-10-24
"Delivery times to the UK are slow but understandable given current pressures at ports and freight etc. Only comment is some discount would be appreciated having spent over £*** over the last few months. I am really happy with the Voss products but some kind of loyalty reward is missing for repeat customers. Good will works both ways . . ."
| EK | 2021-10-18
"I am very pleased with the bird house feeder it is well made and so different it now takes pride of place in my garden"
| EK | 2021-10-18
"I am a happy customer. Excellent customer support. Glad you are still delivering to the UK after Brexit. Even if it takes a bit longer."
| EK | 2021-10-18
"Superb service, arrived on time, very efficient. Would use again."
| EK | 2021-10-17
"Very pleased with product. Easy to assemble and the birds took to it straight away."
| EK | 2021-10-17
"Great service, selection, products and prices. My go-to place for all things related to electric fencing."
| EK | 2021-10-17
"good cusomer services"
| EK | 2021-10-15
"Looks lovely but the metal poles that inteink are quite soft metal. I used a mallet to hammer the lowest one with the spike into the ground but it splayed at the top and then I had real problems getting the next section on top! Still not properly on hence a bit wobbly but it's OK."
| EK | 2021-10-11
"Quick fast and super helpful"
| EK | 2021-10-09
"I purchased a saddle cabinet, the delivery and product was very good and would recommend to everyone looking to purchase one, my only negative point is the instructions are very basic with pictures as direction only, written instructions along side would have made it easier to understand, you need 2 people to assemble which i don't think it specifies."
| EK | 2021-10-09
"Brilliant service. First class equipment. Prompt delivery"
| EK | 2021-10-09
"Excellent service excellent product good company to deal with."
| EK | 2021-10-05
"Really pleased with product and efficiency of order."
| EK | 2021-10-04
"Great product, which was really easy to set up and install. I use it to keep four horses within a track system between two paddocks and it works perfectly."
| EK | 2021-10-04
"As always great products fair price great delivery"
| EK | 2021-10-03
"Excellent Service at competitive prices"
| EK | 2021-09-29
"I am very impressed with the overall quality of service I received from Voss and I would happily recommend them to others. Brilliant service."
| EK | 2021-09-28
"The order procedure and information provided are good, my only criticism is with the delivery time. It seems to take approx 10 days for the product to arrive. Customer support are helpful."
| EK | 2021-09-26
"Excellent service excellent products"
| EK | 2021-09-26
"Excellent products and service"
| EK | 2021-09-18
"It is early days but I believe this fox deterrent works, for the last couple of days I have seen no fox mess whereas before there was plenty of it. So at present really pleased. Also it is well made."
| EK | 2021-09-18
"Slick straightforward order process and tracking of items Brilliant quality products"
| EK | 2021-09-13
"Really quick service from Voss electric fence arrived within a week, very well packaged, excellent bird table, really pleased with it."
| EK | 2021-09-11
"Exactly as described. Good value for money. Well organised delivery."
| EK | 2021-09-09
"The Voss Solar Electric Fence Energiser was purchased on-line. The delivery person dropped the box over my 6ft gates. The packaging broke but fortunately the energiser was not damaged. The equipment was easy to work out how to put together and set up without written instructions - although I have years of experience of such fences."
| EK | 2021-09-07
"Voss delivered my Bird table with out a hitch and tm in the U.k. Before i brought the table i had asked how long the table would be back in stock, and the day they gave me was spot-on,and i now have my table and its great. I am now going to buy a couple more items from voss due to everything was as advertised with my previous order. ***"
| EK | 2021-09-06
"Excellent service and quality electric tape.. Have used voss before and can't beat their prices.. 😁"
| EK | 2021-09-04
"I bought the bird table as a Birthday gift for my brother in law. He absolutely loves it. Delivery was quick, the ordering process was very easy and I was kept informed of the order process and delivery regularly. My only problem was that even though the parcel was addressed perfectly the delivery company delivered it to the wrong address. However this was only a short drive away so it was collected by my brother in law. I would definitely use"
| EK | 2021-08-29
"The first night the fox removed it off it’s stand so the connection it so easily separates. I have clamped the whole unit to the ground and it appears to be working effectively. It even drives my son of 38 years into the house. He has very sensitive hearing. I would recommend it to others."
| EK | 2021-08-27
"product and service first class. no improvement required"
| EK | 2021-08-23
"The fox/cat ultrasonic repellants took 10 days to arrive, hence only 4 stars. Otherwise I am very pleased to say that we have had no droppings or other devastations by foxes or cats in our garden. It does not seem to work too well on squirrels, though. They seem to be just too quick to dig before the repellants come into effect."
| EK | 2021-08-23
"Easy to use website to order Good communication in tracking order Quick delivery Quality product - exactly what we want 👍🏻"
| EK | 2021-08-17
"Order procedure and delivery went well. Within the delivery guidelines that were stated when the order was placed."
| EK | 2021-08-17
"Wonderful products and a reliable professional company! I have ordered from Vos twice now and will do again and I wouldn’t hesitate to recommend Vos to others."
| EK | 2021-08-16
"I have my electric fence for years now and it is getting a little tired being moved regularly so my chickens don't strip the place. I ordered some new earth spike that arrived quickly and were perfect for my purposes. Very happy with the total experience from ordering on line, prompt delivery and putting into use. First class service."
| EK | 2021-08-03
"The sonic deterrent products are great quality and keeping in touch service levels are spot on. Had my rechargable units >12 months and they are as good as new. My latest plug in sonic pest deterrent is as robust to date."
| EK | 2021-07-31
"Ordering was easy and delivery was quick too"
| EK | 2021-07-21
"Excellent product and quick delivery."
| EK | 2021-07-16
"works well."
| EK | 2021-07-04
"What I ordered was a good product and fairly priced and shipping costs were fair too"
| EK | 2021-06-28
"I required some advice before placing my order for all that was required to electrify my 50m fence and Wiebke certainly provided it answering question after question so 10 out of 10 there. Order placed and received within just a few days so again 10 out of 10."
| EK | 2021-06-27
"Works a bloody treat....easy to set up....Top job"
| EK | 2021-06-27
"I was very pleased with the item I ordered, and the speed of delivery. I have used this company before, and will use again."
| EK | 2021-06-13
"Very good service, and product. Highly recommended. Thank you."
| EK | 2021-06-13
"Ive used all different tapes, 5 strand white, four strand green but this seeems to be better than the rest. I have 6 acres divided into 5 paddocks together with an anglo arab who goes under tape and a cob who jumps it or ploughs through it. They are not doing this with this tape! Its only taken me 6 years!"
| EK | 2021-05-05
"The electric fence posts I bought are great, slightly higher than the regular size with a good array of tape or wire slots. I will buy these again"
| EK | 2021-05-04
"****"
| EK | 2021-05-01
"Excellent energiser. Very easy to use and compact design."
| EK | 2021-03-22
"All right , all oke."
| EK | 2021-03-03
"I bought a VOSS.sonic 2000 Ultrasonic Animal Repeller to keep foxes and cats out of my garden. Because it emits sound above human hearing you normally can’t tell if it’s working or not, but after a while my neighbour’s dog would wander up to it quite happily, so it was not a good deterrent. Another clue was that the flashing light setting to deter birds clearly did not work. I tried calling their telephone number – which wasn’t a good"
| EK | 2021-02-23
"Good insulator especially designed for re-bar."
| EK | 2021-02-22
"Good products and service, didn't receive a confirmation of shipping and only found the items were on there way when I got another UPS notification, but in these times it's not a great issue! The bird tables we bought are easy to fit together and look great in the garden."
| | 2021-02-09
"Good seller, recommended, A++"
| EK | 2021-02-09
"Excellent product at really good prices. This is my third order of the same product. It’s so effective in stopping the beavers from destroying our garden and I’m so happy and relieved."
| | 2021-02-09
"Great seller A++++++++"
| | 2021-02-01
"Excellent service"
| | 2021-01-28
"Good strong fencing. Easy to set up and to move."
| | 2021-01-27
"My chickens are very happy. Thank you!"
| | 2021-01-26
"Superb ebayer A************"
| | 2021-01-24
"Very happy with item does the job"
| | 2021-01-23
"Great service and speedy delivery of quality item. Thank you."
| | 2021-01-21
"5***** Professional service "
| | 2021-01-20
"Very fast delivery "
| | 2021-01-20
"Good seller, fast delivery"
| | 2021-01-18
"Av got this trailer and paid for "
| EK | 2021-01-15
"Great customer service. Stakes look good and were very well packaged. Awesome Company."
| | 2021-01-14
"happy with item"
| | 2021-01-14
"As described, great - thank you."
| | 2021-01-12
"Received quick and well packaged"
| | 2021-01-11
"Fantastic product, great quality and exactly what I needed"
| | 2021-01-08
"Very pleased good product, better than I thought. Thanks"
| | 2021-01-08
"Nice and tall"
| | 2021-01-08
"Great item ..thanks ... perfect for my needs!!"
| EK | 2021-01-07
"I have bought from this company a couple of times now and am waiting to place another order when they start shipping again to the U.K. I find their prices to be excellent and with my first order delivery was rapid and I was very pleased with the service and items that I bought. My second order was a bit slower but it seems that delay was more down to DPD than Voss and my consignment seemed to get held up in Germany for a few days. I have to say"
| | 2021-01-06
"Very nice bird table. The birds have got used to it now and frequent it daily. Took a bit of effort to assemble but got there in the end!"
| | 2021-01-05
"Excellent product, great delivery time. *****"
| | 2021-01-04
"As described received with thanks"
| | 2021-01-04
"All good. fast post. thanks"
| EK | 2021-01-04
"Purchased in December 2020 and can only say "so far so good". Our problem was fox related and since installation we have been "fox (mess) free". Fingers crossed this will continue to be the case. Therefore, based on current experience, we would recommend this product."
| | 2021-01-04
"Great Item, fast service. A+"
| | 2021-01-03
"*** Thanks ***"
| | 2021-01-02
"All good thanks "
| | 2021-01-01
"Item as described, fast delivery,A+++++"
| | 2021-01-01
"Thank you.😁 It’s excellent!"
| EK | 2021-01-01
"Delivery took a while but put that down to Christmas & covid issues"
| | 2021-01-01
"excellent again ***** many thanks *******"
| | 2020-12-31
"Supersonic delivery AAAAA+++++ service!!"
| | 2020-12-31
"good"
| | 2020-12-30
"Very good communication, unfortunately product was returned damaged. Full refund"
| | 2020-12-30
"great service very speedy"
| | 2020-12-30
"Perfect"
| | 2020-12-29
"Thank you so much A***"
| | 2020-12-29
"Received with thanks "
| | 2020-12-29
"Just as expected"
| | 2020-12-29
"Excellent service. Thank you"
| EK | 2020-12-28
"Second time I've ordered from this company and highly recommend, good price and products are as described and good quality, great service all round , many thanks ***"
| EK | 2020-12-27
"Very efficient service, product exactly as described"
| | 2020-12-27
"Very well made and so strong Won't blow over in wind thank you"
| EK | 2020-12-27
"Excellent products, good delivery and well packaged."
| EK | 2020-12-27
"Excellent electric fence tape and excellent price - prompt delivery - would highly recommend"
| | 2020-12-27
"Perfect as described would recommend. "
| | 2020-12-27
"Thank You"
| | 2020-12-27
"Thank You"
| | 2020-12-27
"Has certainly reduced the amount of times one of my two cats jump on the work-tops although she may be getting used to it - the low frequency range seems to work better. You can't use it whilst it is charging which is a hame as I could have left it connected all the time but the batteries seem to last a couple of weeks."
| EK | 2020-12-26
"Super fast delivery. Exceptionally well packaged. The wood smells amazing. Haven’t unpackaged as it’s a birthday present for my daughter end of January"
| EK | 2020-12-25
"everything came as ordered and even at the busy xmas period was on time. very happy with my purchase"
| EK | 2020-12-24
"Does what oit said arrived on time in good condition - nothing else to say - well done Voss"
| | 2020-12-24
"Excellent thank you. Fast delivery from Germany."
| | 2020-12-24
"Goods arrived really speedily and were packaged appropriately to prevent damage in transit. Very pleased with the service."
| EK | 2020-12-22
"Kept me updated on my order, very satisfied with the item l bought, excellent service all round"
| | 2020-12-22
"First class item, quick delivery, many thanks ex condition "
| | 2020-12-22
"So far it has kept the cats off , yeeeehaaaa"
| EK | 2020-12-22
"I am very impressed with this company. Very good on prices. They keep you will informed about your order and delivery."
| | 2020-12-22
"Exactly as described with quick delivery - Recommended."
| | 2020-12-21
"happy with item"
| | 2020-12-20
"Working great 👍"
| | 2020-12-20
"Perfect many thanks"
| | 2020-12-20
"Excellent A+"
| EK | 2020-12-20
"I purchased the following; 2 x VOSS. sonic 1200 Ultrasonic Animal Repeller They work very well the only comment I would make is that the marks to show what frequency and settings you are using should be more prominent they are quite difficult to see when the unit is in place at ground level"
| EK | 2020-12-20
"Online ordering was easy, no customer support was needed but delivery was a little tardy. The product itself is very good and although we have a particular problem with one dog messing in our garden which 4 animal repellers have not yet solved the problem, we live in hopes!"
| EK | 2020-12-19
"Good customer services, parcel arrived as indicated by the seller. Good build quality, easy to install and good instructions. Can be set to scare different specific animals with little or zero long terms effects on the pests.For feedback, it would be nice to have tracking/dispatched notifications. other than that, Superb."
| EK | 2020-12-19
"I was impressed with the speed of delivery and the product was reasonably priced."
| | 2020-12-19
"Best electric posts you can buy !!!! Highly recommend. Thank you 😊 A++"
| | 2020-12-19
"perfect. thanks"
| | 2020-12-18
"Excellent product, fast delivery! Thank you!"
| EK | 2020-12-18
"Product seem well made and as described unfortunately delivery leaves a bit to be desired. Very poor communication between courier used and supplier and end user"
| EK | 2020-12-18
"Great value, speedy service. Live trap worked perfectly. Would recommend this company highly"
| EK | 2020-12-18
"Excellent value for money , top quality . Took about 45 mins to assemble , instructions were clear and screws etc clearly marked ."
| | 2020-12-18
"All good 👍 merry Christmas 🎄 "
| | 2020-12-18
"ABSOLUTELY INCREDIBLE SERVICE. Germany to Lichfield in 2 days. Great energiser!"
| | 2020-12-17
"Top kit, great svs"
| | 2020-12-17
" 100% satisfied , thank you very much really impressed ..."
| | 2020-12-17
"The package was received in a fast time in excellent condition, thank you "
| | 2020-12-17
"Item is NOT in London as stated. Came from Germany in damaged box. Posts were OK"
| | 2020-12-17
"Actually delivered on 17th which is cwhat seller promised. It is expensive compared to what else is available. Hope it lasts."
| | 2020-12-17
"All OK"
| | 2020-12-16
"Great Item. Arrived quickly and well packed. Thanks"
| EK | 2020-12-15
"Quick service and good quality. Our dog barked only once and reacted to the device, has not barked in house since. Result."
| | 2020-12-15
"Excellent. Thank-you "
| | 2020-12-15
"All great many thanks 10/10"
| EK | 2020-12-15
"Great company to deal with"
| | 2020-12-15
"As described good quality and value for money"
| | 2020-12-15
"Very good."
| | 2020-12-15
"Good Product, Thank you"
| | 2020-12-15
"Love this!"
| | 2020-12-15
"Great"
| | 2020-12-14
"Great seller quick delivery "
| EK | 2020-12-14
"Purchased a rather snazzy bird feeding table as a Christmas gift. There was a slight delay but communication was good, the item arrived well packaged and in plenty of time, and is of good quality, for a great price. Will happily use this site again:)"
| | 2020-12-13
"Delivered before time very impressed very polite and cheerful delivery man"
| | 2020-12-13
"excellent fast delivery"
| | 2020-12-13
"Pleased with purchase"
| | 2020-12-13
"Good"
| | 2020-12-12
"Fast, service."
| EK | 2020-12-12
"Generally good quality, the edge of the roof could do with a little gentle sanding, its a bit rough. Easy to put together and set up. The birds reacted very quickly, and our late robin has now been replace. Great purchase."
| | 2020-12-12
"very pleased"
| | 2020-12-12
"Bit smaller than I expected but hopefully big enough when I use it."
| | 2020-12-11
"Just as described. Thank you"
| | 2020-12-11
"All O.K. Thanks"
| | 2020-12-11
"All O.K. Thanks"
| EK | 2020-12-11
"Good clear ordering procedure."
| | 2020-12-11
"super seller fast delivery"
| | 2020-12-11
"Excellent .2nd lot I’ve had "
Period from 2020-12-21 till 2021-11-06
| EK | 2021-11-06
"Easy website and ordering good but delivery took 9 days, very slow."
Response to review on EKomi: "Hi there, we regret your order took 7 business days to arrive. Normal delivery times are 2-5 business days. However, the Christmas online shopping has already started and this may extend the delivery times of some orders."
| EK | 2021-10-26
"Unfortunately initially the wrong fencer was sent. I checked my order and it was not the serial number I had ordered. I contacted their local supplier and then had to return the item to Germany, which was a pfaff because of our stupid Brexit nonsense paperwork. They then sent me the right fencer, but my poor chickens had to wait a couple of weeks to get their new run. Very good quality and sensibly priced item so it was worth the wait."
| | 2021-03-10
"Does not ship to UK?"
| EK | 2020-12-21
"The product finally arrived and after a couple of days, appears to work. The problem I have is with the service. The order was acknowledged stating 2 - 5days and that I would be advised when it was despatched. I wasn't advised. After 5 days I phoned which rang and rang. No answer. I emailed and the next day was advised that is was despatched the day after my order. However DPD had had a problem and it was still in Germany but at least I was given"
Response to review on EKomi: "Hi there, we are sorry you did not receive the tracking link. Our phones are overloaded due to great demand and limited staff over Christmas, so we cannot answer every call. Emails are answered within 24 hours, which has happened in your case. We hope your order has already reached you. Stay safe and healthy and Merry Christmas."
Period from 2020-12-13 till 2021-10-25
| EK | 2021-10-25
"This product is not durable when placing the rod into the soil and it has been an utter waste if my money! Very disappointed to say the least."
| EK | 2021-10-18
"Animal deterrent cost me £*** been outside two nights and it doesn’t work still got animal dirt on the lawn, why is that?"
Response to review on EKomi: "Hi there, we understand your disappointment, but would encourage to always contact our customer service first, so we can help. The product is not a waste of money, since many customers have left very positive reviews. As stated in the manual, it may take up to 2 weeks to get a desired result."
| EK | 2021-10-11
"still has not arrived , not happy about this"
Response to review on EKomi: "Hi,"
| EK | 2021-10-10
"I'd love to say the product and service is great, but nearly two weeks since ordering I'm still waiting for it. It's seemingly taking longer to get from Luton than it did through customs!"
Response to review on EKomi: "Hi,"
| EK | 2021-09-19
"All products delivered ok. The quality of fence posts are not consistent. 3 snapped in the first row of fencing."
Response to review on EKomi: "We are very sorry to hear you encountered an issue with our stirrup posts. Please contact customer service for a replacement or refund."
| EK | 2021-09-11
"This product does not chase the foxes away They happily go pass it without much notice Total waste of money and I would not buy this if I were you"
Response to review on EKomi: "Hi there, we understand your disappointment, but would encourage to always contact our customer service first, so we can help. The product is not a waste of money, since many customers have left very positive reviews. Therefore, there is something not right with your set up or the device. Always get in touch with us first if the desired result is not being achieved."
| EK | 2021-07-15
"I only wish I could review without ANY star rating. I'm appalled at the service by your company. I have waited a very long time for the product which was quite expensive, for use in the summer! At this rate summer will be over and will.not be needed. After multiple emails and poor excuses I've asked for a full refund which I have not had a reply. The shipping details are inaccurate, just not good enough. I hate to write a review but I have no"
Response to review on EKomi: "Hi there, we regret the order has not arrived within the 5-8 working days. This is a general estimate based on the speed our warehouse can dispatch an order and the courier deliver it. Most orders arrive in this time frame. Unfortunately, some may be delayed to a variety of unforeseen circumstances. If the order is delayed, we try to notify our customers as soon as we are aware of it."
| EK | 2021-06-27
"The poles provided are flimsy and too short to properly hold up the netting. There are too few poles to minimise sagging. The instructions for setting up the electric netting are minimal and not helpful at all. The netting works, but any small amount of grass touching the netting makes the current weaker. The netting size for chicks is too large and chicks escape. A very disappointing perchase."
Response to review on EKomi: "Hi there, if the product does not meet your requirements you can return it within 30 days for a full refund. We have a variety of nettings from basic to premium quality at different price levels. Based on your comment we would recommend that you opt for a farmNET or farmNET+ netting."
| EK | 2021-06-20
"Firstly, I have notified you already regarding my order, which after 15 days has not arrived, and was promised an email letting me know what was happening, by a gentleman I spoke to on the phone. No email. I did receive an email in response to my email telling you my order had not been delivered to my address. That email was no help at all! It’s not a good idea to ask for feedback when you have already been advised by email and phone that your"
Response to review on EKomi: "Hi, some products were sold out due to high demand and the new stock delayed to the difficult international shipping conditions. We had a few instances where we had to wait for new stock to arrive. We advise our customers about the situation to the best of our knowledge. We understand the inconvenience such a delay causes and sincerely regret we could not offer a better service in this instance."
| EK | 2021-03-10
"customer support is pretty good, depending who you get - it seems to change each email which is a bit frustrating. However, what they don't tell you is that the "unique electric fence insulators" they sell don't work in high winds and in fact most fixings will break... so, you pay a lot more for low quality items that don't work. they refused to refund as a year had passed from the order date."
Response to review on EKomi: "Hi there, we regret you are not satisfied with our product. We would like to assure you that we try to include as much information as possible for our customers to make an informed decision. If you compare our shop, you will notice that our texts contain significantly more information and technical data than other shops. The only reason for us not to include information about winds is because no"
| EK | 2021-02-08
"Disappointed screws missing in the box"
Response to review on EKomi: "Hi, we are sorry the screws were missing. Please contact our customer service for a replacement."
| EK | 2021-01-11
"I havent yet received the item. When I do so I'll be happy to review the item."
Response to review on EKomi: "Hi there, we regret that you have not received your order, but we have advised every customer on Dec 23 2020, that due to France closing the border and the following Brexit all shipped orders were being returned and we were not sure when we would start shipping again. Everybody had an opportunity to cancel their order. Those who did not will receive their order soon, as we hope to start shipping"
| EK | 2020-12-26
"Not recieved"
| | 2020-12-25
"Cant find enough words to say how poor the quality is. Definitely not worth the money."
Response to review on Amazon.co.uk: "Hi there, this house has 72 feedbacks at the time of writing and a 4 star rating. If you are dissatisfied with the quality you are welcome to return it for a full refund. We wish you a Merry Christmas and a Happy New Year."
| EK | 2020-12-21
"Product description says delivery 1-4 days Ordered 09-12-2020 21-12-20 still not arrived and tracker provided showed it going in opposite direction to delivery address!"
Response to review on EKomi: "Hi there, the delivery times on the website are standard delivery times. Most of our orders arrive in a timely manner. Christmas and Covid have obviously put a strain on delivery services. Online orders are through the roof. The number of packages shipped this holiday season means some packages will arrive later than estimated. We, of course, regret if this has affected your Christmas. Stay safe"
| EK | 2020-12-21
"ORDER PROCEDURE fine - 5 stars CUSTOMER SUPPORT - 0 stars. Absolutely appalling. I live in Gloucester and the UK telephone number is 01452 346204. On Monday 21st December I contacted them twice in the morning only to listen to an automated message which said: "There are no available agents in the queue at this moment". The line went dead. There was no option to leave a message or for them to call you back. Pathetic!!!! UNIT REVIEW 0 stars We"
Response to review on EKomi: "Hi, we regret you had a dissatisfactory online shopping experience. If a product is faulty it is changed under warranty. If you have read the instructions and cannot make your product work, our customer service can answer any questions you may have. Our customer service is definitely not a 0. Our phones are overloaded due to great demand and limited staff over Christmas. Emails are answered"
| | 2020-12-21
"lied about dispatch,couriers, delivery for several days, not london as states."
Response to review on Ebay: "We do not lie. Christmas + Covid resulted in delays. We regret this happened."
| EK | 2020-12-21
"Awaiting receipt of products ? ? ?"
Response to review on EKomi: "Hi there. We are sorry you still have not received your order. Due to a partnership of Christmas and Covid some orders have been delayed. Please contact our customer service for more information about your order. Stay safe and healthy and Merry Christmas."
| EK | 2020-12-16
"I haven’t received my order since 2 December 2020 and it still shows in transit in Germany !!"
Response to review on EKomi: "Hi, we are terribly sorry that you still have not received your order. Due to Christmas and Covid we do have to wait additional time before we can claim the parcel lost and send a replacement. We are very sorry if this has affected your Christmas in any way. Our customer service will find the best possible solution to get your order to you as quickly as possible."
| | 2020-12-13
"Item still not received and no contact from the seller"
Response to review on Amazon.co.uk: "Hi there, we apologise for the delay. Due to a technical issue the parcel simply was not dispatched. Your order has been now dispatched. Please accept our sincerest apologies for the inconvenience this delay has caused."

Authenticity of Reviews

Trustami is an independent service provider for the display of external reviews. Trustami imports customer ratings from third-party platforms. Unfortunately, we cannot verify the authenticity of all the reviews that we collect automatically. Therefore, in case of imported ratings, Trustami cannot ensure that these ratings come exclusively from consumers who have actually used or purchased the goods or services.

Information about
electric-fence.co.uk

Active networks:
Experience on networks (years): 19
Social Media Views: 144748
Trustami profile visits: 20330149
Online identity:
Website(s): www.electric-fence.co.uk
Description:
Fair prices. Fast shipping. Extensive range. Expert advice.
Keywords: reviewsratingselectric-fence.co.uk
Last update:
2022-06-30
2021-11-19
EK 2022-06-30
2022-06-30

Trustami Awards for electric-fence.co.uk

EKomi
Online Experience
Trustami Verification

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